Consulting Services Offered

Organisation Development Consulting

We provide consulting services including:

• Strategic alignment of workplace initiatives
• Culture audits
• Organisational health and wellbeing assessments
• Climate surveys (qualitative)
• Change consultation
• Managing change workshops
• Leading change workshops

Executive and Group Coaching Services

We provide personal and group coaching in:

• Self awareness
• Communication
• Leadership
• Emotional intelligence
• Resolving conflict
• Developing effective personal work style
• Having courageous conversations
• Staying purposeful and outcome focussed
• Work/life balance
• Career crossroads and existential crisis
• Goal setting and personal motivation
• Dealing with range of work based team issues.

Leadership and Management Training

We design and deliver customised management, leadership development and interpersonal skills training in:

Influence and Negotiation Skills

• Strategic influence
• Emotional intelligence
• Negotiation

Interpersonal and Conflict Resolution Skills

• Assertion training
• Having courageous conversations
• Dealing with challenging behaviour
• Mediation training

Presentation and Public Speaking Skills

• Presentation skills
• Public speaking skills
• Facilitation skills
• Train the trainer
• Consulting skills

Equal Opportunity and Workplace Justice Consulting

We consult, develop policy, facilitate and train in:

• Equal Employment Opportunity (EEO) and Diversity
• Workplace bullying and occupational violence
• Terminations and unfair dismissals
• Discrimination and harassment
• Managing (under) performance
• EEO Contact Officer accreditation

Grievance Resolution and Conflict Management Services

We provide a one stop shop in the case management and resolution of workplace justice issues including:

Investigation and Mediation Services

• Investigations into formal complaints of discrimination, harassment, sexual harassment, workplace bullying, victimisation or otherwise inappropriate workplace behaviour
• Mediation and/or facilitated discussions between respondents and complainants
• EEO education briefings in the aftermath of workplace grievances at team, department and organisational levels

Conflict Management Services

• Team development and change interventions to bring whole teams together post-grievance i.e. process, not one-off events
• Climate/culture analysis with recommendations to support larger scale interventions if leadership and work styles are factors
• Critical incident debriefings and defusings
• One on one independent follow up coaching, counselling or debriefing of individuals impacted by workplace grievance where investigations have been conducted internally
• Troubleshooting, case advice and facilitated discussion in restoring workplace harmony post incident/grievance
• Workplace briefings and formal training programs to equip managers and supervisors to deal with workplace people challenges

Strategic Planning, Team Building and Team Development

Consulting, training, workshop and conference design and facilitation to optimise team performance including:

• Mission, vision, values
• Role clarity
• Team building for newly-formed teams
• Team development for teams that seek greater cohesion and better results
• Workshops for teams disrupted by acute team dysfunction
• Shared commitment to team behaviours and codes of conduct
• Improving change "readiness" and accelerating transition
• Competence in how to lead staff effectively through change
• Awareness of individual behaviour preferences/style using profiling tools.

MBTI Accreditation (and others)

We can complement workshop learning outcomes with the deployment of some of the world's highest regarded personality type and behavioural preference tools including:

• Myers Briggs Type Indicator (MBTI)
• Herrmann Brain Dominance Instrument (HBDI)
• Team Management Index (TMI)
• Genos Emotional Intelligence Instrument (Genos EI).